We take great pride in the personal service that we provide for our customers and always value genuine feedback. Please see below some of the recent reviews and testimonials we have received.

“We are delighted with our new W. Hoffman V120, which arrived on time and was expertly manoeuvred into position by your professional delivery team. We would like to thank you for helping us to choose our piano in a relaxed atmosphere without any high pressure sales talk.” -Taj and Chris (Cardiff)

“Very many thanks for all your help in the recent purchase of the piano for our daughter. You truly deliver a first class, quality service. We only bought the piano last Saturday, and today it was delivered to our home very professionally indeed. The delivery team were impressive, the piano was taken up stairs and placed in its new home without any damage or mess whatsoever.” -Mike & Micaela (Bath)

“I want to say a big thank you to all at Mickleburgh in Bath for the fantastic K2 Kawai piano we purchased in June. The help and guidance given by your staff was so useful.  We are really pleased with the piano and the aftercare of the tuning once it had settled in. Many thanks indeed, it’s a beautiful instrument.” -Lorna (Bath)

“You have been very helpful and generous with your time in helping me make my decision. I didn’t feel pressured at all to purchase and felt I could trust your judgement. You were honest and reassuring. Delivery was very good as well. My son is over the moon with this digital piano and is practicing every minute of the day.” -Jutz (Bath)

“How very pleasant it was to purchase my Steinbach from your firm. I was given a great deal of help and courtesy. First tuning was excellent, a very pleasant firm to deal with.” -Joan (Bridgewater, Somerset)

“We bought our first piano from Mickleburgh Pianos in Bath this year. Jon was very knowledgable and helped us choose the right instrument for our children to learn on. The delivery service was quick and the piano was in our lounge within a few days of choosing it. We highly recommend Mickleburgh Pianos and if all goes well, we will be returning in years to come to upgrade our starter piano.” -Victoria Coxen (Bath)

“We will recommend our friends and relatives to do business with you. You were most helpful in selection and advice, your delivery people were efficient and courteous and the tuner arrived on time and efficiently carried out his work.” -Georgie & Pat Wade (Bath)

“Many thanks for delivering the absolutely superb Kawai CA63 digital piano last week.  The sound quality is exceptional and has completely lived up to my expectations in the week I’ve now had it. I’d like to thank you and your staff for the very professional way in which you handled the sale of the Kawai and part-exchange with my Bentley. Your delivery men were courteous and careful when maneuvering the pianos. A great shopping experience that I’d recommend to anyone!” -Julian Webb (Bath)

“Thanks so much for your efforts with the pianos for the Mid-Somerset Festival; it was a complex schedule but it did work out and so far I’ve not heard one complaint about a piano (which is unusual I can tell you!). Several of us got to know your tuner quite well and we all thought him excellent.” -Sue (Somerset)

“Thank you very much for the fantastic service you have provided with regard to my new piano. The piano was delivered very swiftly and your removal men were extremely efficient and helpful. Your shop is lovely and your staff are very keen to help, genuine and knowledgeable. My piano pupils are very impressed and inspired already! I would highly recommend your service to anyone.” -Rowena (Bath)

“We visited Mickleburgh, among other dealers and private sellers, looking at new and used pianos. As utter novices in the world of pianos we found the guidance offered invaluable. And it was guidance rather than feeling as though we were being led through a sales process. We were left to draw our own conclusions and use our own ear as a guide for what we liked, and to understand what choices within and beyond our budget meant in terms of sound and build quality. We made several trips to think on what we learned, and to wait until  particular model was available and tuned. We found Charlie to be a charming and enlightening guide, and the opportunity to hear the pianos played by someone at his standard helped tremendously. At all times it felt like we were being supported in our own decision rather than sold to. We are very happy with our Kawai piano, and have just booked in our initial tuning.” -Dave (Bath)

“I started out from zero knowledge when I researched buying a piano. I did not read music, let alone play the piano, I just knew it was something I wanted to do, even at my age of 61 yrs! I did as much research as I could, and then visited a number of piano suppliers both in London and elsewhere. I also came into Bath, and discussed with one other supplier in Bath, before coming to Mickleburgh Pianos. I was impressed with the obvious enthusiasm and knowledge you had of the pianos and their history, and you had a lot of choices. I took away a lot of information, and when came back I saw a fantastic pianist, who was able to demonstrate individual pianos, explain their idiosyncrasies, and help me understand their different characteristics. He gave me a lot of confidence and we talked at length about learning to read music, and the joys of learning to play the piano. I bought the most beautiful black yamaha piano, which I love. In short, I am glad I bought from Mickleburgh Pianos, and I know I shall be well looked after  for years to come.” -Nick (Bath)

“I am very pleased with the reconditioned acoustic piano that I bought from Mickleburgh Pianos.The piano is in great condition internally and looks like new. The service I received while deciding what piano to buy was friendly, informative and very helpful without at any time being pushy which made the whole experience of buying a piano so much more enjoyable.” -Cara (Bath)